Thank you for visiting ecstasyst.shop. Before purchasing our products, please carefully read the following shipping terms and conditions to ensure you understand our shipping policies and procedures.

1. Shipping Areas
   We currently offer domestic and international shipping services. Please confirm the specific countries and regions we can deliver to during checkout.
   Shipping Providers: We use carriers such as UPS, FedEx, DHL, and the postal service, depending on the specific order.
2. Shipping Costs
   Shipping costs vary based on the weight of your order, the destination, and the shipping method selected. During the checkout process, the shipping cost will be automatically calculated and displayed based on your address.
3. Shipping Time
   Once your order is confirmed and payment is successfully received, we will process and ship your order within 1-2 business days.
   During peak periods, holidays, or promotions, order processing times may be extended. Please allow for additional time.
4. Shipping Methods
   We offer a variety of shipping methods, including standard shipping and expedited shipping. Available shipping methods will be automatically displayed based on the address you provide during checkout.
5. Estimated Delivery Time
   Domestic Shipping: Standard shipping typically takes 3-5 business days. Expedited shipping typically arrives within 1-2 business days.
   International Shipping: Shipping times may vary depending on the destination, but are typically 7-10 business days. Please refer to the individual shipping companies for specific delivery times.
6. Order Tracking
   Once your order has shipped, you will receive an email with a tracking number. You can use this tracking number to check the status of your package on the shipping company’s website.
7. Undelivered Order
   If you have not received your order within the estimated delivery time, please check the tracking information. If the tracking information shows that the package is in transit and the status has not been updated, please contact the shipping company. If the package appears to have been delivered but you have not received it, please contact our customer service team immediately.
8. Customs Duties and Import Taxes
   International orders may be subject to customs duties and import taxes. These charges are the responsibility of the recipient and vary depending on the customs regulations of the destination country. We recommend that you contact your local customs office for more information before placing an order.
9. Shipping Issues
   If any issues arise during shipping (such as damage or loss), please contact us within 48 hours of receiving your package. We will assist you in resolving the issue and safeguard your rights.
10. Changes to Terms
    We reserve the right to update or modify these Shipping Terms at any time. Modified terms will be posted on this page and will take effect from the date of posting. Please check back regularly to ensure you are aware of the latest terms.

If you have any questions, please feel free to contact us.
Thank you for your support of ecstasyst.shop and enjoy your shopping!